What we collect
We collect the information needed to run the service: account email, profile details you provide, hosting plan data, domains, support requests, newsletter signup details, and basic analytics about site usage.
How we use it
We use this information to provide hosting, account access, migrations, support, security checks, service communication, and service improvements.
Payments
Payment details are handled by our payment provider. We store purchase, plan, renewal, and invoice references so your account can show the correct hosting and billing state.
Support context
When you open support, hosting plan, domain, control-panel context, WordPress environment details, and relevant site context may be attached so we can troubleshoot properly.
Your choices
You can unsubscribe from marketing emails, request account help, or ask us to review, correct, export, or delete personal data where applicable.
Retention
We keep data only as long as needed for product access, legal, security, tax, billing, and support purposes.